Payment Monitor FAQ
What it is, supported chains, Free vs Pro, Telegram / Webhook notifications, exporting records, security, and more.
What is Payment Monitor?
Payment Monitor watches on-chain addresses for incoming / outgoing transfers — the moment an address receives or sends, it notifies you instantly via Telegram / Webhook / email and keeps a record of the flow. Great for merchant receiving, wallet-activity monitoring, and similar. Entry: Console → Payment Monitor (/console/watch).
Which chains are supported?
Tron (TRC20), Ethereum (ERC20), BNB Chain (BEP20), Polygon, and Solana (SPL) — 5 chains. How many you can monitor depends on your plan (below).
What's the difference between Free and Pro?
Three tiers:
- Not activated (trial): 1 address, 7-day history, Tron only, scan every 5 min;
- Free: 5 addresses, 30-day history, 3 chains, scan every 1 min;
- Pro: 100 addresses, 365-day history, all 5 chains, instant alerts, plus Webhook, CSV export, priority scanning, and a daily email summary.
Activate / upgrade on the Payment Monitor product page.
How do I receive alerts?
- Telegram: enter your chatid on the Payment Monitor page; delivered via the platform's official bot;
- Webhook (Pro): hits are POSTed as JSON to your service for integration (auto-ticketing, forwarding to other tools, etc.);
- Daily summary (Pro): a daily email digest of the previous day's hits.
Each address also has its own "transfer-in / transfer-out" toggles.
How soon after a transfer will I be alerted?
It depends on scan frequency: trial every 5 min, Free every 1 min, Pro instant. Hits appear under "Receive records" on the page, and you can view per-address hit detail.
Can I export the records?
Pro can export CSV (over your history-retention days); Free / trial don't support export yet.
What if I hit the address limit?
Free allows 5, Pro allows 100. At the limit, delete old addresses or upgrade to Pro for more.
How do I disable / cancel?
A single address can be disabled or deleted in the list; the whole subscription can be cancelled via "Cancel subscription" on the page (you then fall back to Free / trial capability).
Is it safe? Does it touch my funds?
It's read-only monitoring — it only observes public on-chain transactions and never touches your private keys or funds, nor can it move money from the address. You only ever provide a public receiving address.